{{APP_NAME}} legal
Terms of Service
Effective {{EFFECTIVE_DATE}}.
By signing up for or using {{APP_NAME}}, you agree to these terms. They form a legal agreement between you and {{COMPANY}}.
Your account
You must provide a working email address and choose a username that doesn't impersonate someone else. You're responsible for keeping your account secure — don't share credentials, and notify us if you think your account has been compromised.
One person, one account. Households let multiple people share items; they don't replace individual accounts.
What you can do
Use {{APP_NAME}}for the things it's designed for — keeping life-admin notes, vault items, tasks, and lists for yourself and people you choose to share with.
Examples of misuse that aren't allowed:
- Storing material that is illegal in the UK (including CSAM, non-consensual intimate imagery, or content that incites violence).
- Using the app to send spam, phishing, or fraudulent communications.
- Trying to break our security, abuse our infrastructure, scrape data you don't own, or reverse-engineer the service.
- Sharing access with people who would themselves violate these terms.
We may suspend or close accounts that breach these limits. For serious abuse we may report to the authorities.
Free and Pro
Freeaccounts include up to 10 vault items and 1 list. Personal items are private; you can be invited to view shared items but can't create shares yourself.
Proremoves these limits and unlocks attachments, custom reminders, the "If X happens" emergency templates, sharing, and data export.
We may change which features are free or paid over time. If a change would take away something you've already paid for on a current Pro term, we'll honour the original deal until your term ends.
Billing, cancellation, refunds
Pro is sold monthly (£2.49), yearly (£24.99), or as a one-off Lifetime purchase (£49.99). Recurring plans renew automatically until you cancel.
You can cancel a recurring Pro plan at any time from your profile page. Cancellation takes effect at the end of the current billing period — you keep Pro until then, then drop to Free.
UK consumer law gives you a 14-day cooling-off period after your first Pro purchase. If you cancel within 14 days and haven't actively used Pro features (attachments, sharing, export), we'll refund the charge. For Lifetime purchases the same 14-day right applies.
For iOS in-app purchases, refunds are handled by Apple per their App Store policies.
Your content stays yours
You own everything you put into {{APP_NAME}}. We don't claim any rights over it. By using the service, you grant us a limited licence to host, copy, and display your content as needed to operate the app — for example, replicating it across our database's availability zones, sending it to your other devices, or routing it to people you've shared with.
This licence ends when you delete the content or your account.
Sharing and households
When you share an item with a household or a specific person, you're giving them read and edit access until you change the sharing settings or remove them. They can use that data however they would normally use information they've been told — we can't police what happens after sharing.
The household owner is responsible for managing their household. If the owner deletes their account and there are other members, ownership transfers to the earliest joiner.
Service availability
We'll do our best to keep {{APP_NAME}}up and your data safe. We don't guarantee 100% uptime, and we'll occasionally take the service down for maintenance. For significant unplanned outages on Pro plans we may offer credits or extensions, at our discretion.
Where you have a statutory right under UK consumer law to a working digital service, nothing in these terms limits that right.
Closing your account
You can delete your account at any time from your profile page. When you delete, your content is removed within minutes and backups are rotated within 30 days. Active Pro subscriptions are cancelled automatically.
We may close accounts that breach these terms, with notice where possible.
Liability
{{APP_NAME}}is provided as-is. We're responsible for delivering a service that meets the standard set by UK consumer law. We won't be liable for indirect losses, lost profits, or consequential damages beyond what the law requires us to cover.
Nothing in these terms limits liability for death or personal injury caused by our negligence, fraud, or anything else that can't legally be limited.
Governing law
These terms are governed by the laws of England and Wales. UK consumer protections apply regardless of where you live — including the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.
Changes
When we change these terms in a way that affects your rights or obligations, we'll let you know in the app. If you keep using {{APP_NAME}}after the change, you accept the new terms. If you'd rather not, you can delete your account and we'll refund any unused portion of a paid Pro term.
Contact
Questions about these terms? Email {{CONTACT_EMAIL}}.